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Odoo Development

Odoo Support & Maintenance

Keep your Odoo ERP running smoothly with responsive support from functional and technical Odoo experts who understand your business.

Odoo Support & Maintenance Overview

After go-live, your business keeps evolving: new users, new products, new processes and new questions. Without reliable support, small issues become big bottlenecks and your team loses confidence in the system.

Signupit Odoo support plans give you a dedicated team for help desk questions, bug fixes, configuration changes, performance tuning and small enhancements. We support Odoo implementations we built and those built by others.

What’s Included in Our Odoo Support & Maintenance

Functional help desk

Answers to "how do I" questions from users in every department.

Bug fixes

Fast diagnosis and resolution of errors in standard or custom modules.

Configuration changes

New workflows, users, products, taxes and settings.

Performance tuning

Database and server optimization for a faster Odoo.

Small enhancements

Monthly development hours for continuous improvement.

Proactive health checks

Regular reviews of logs, security and system health.

Key Benefits

  • Fast answers when you need them
  • A stable, reliable ERP
  • Continuous improvement over time
  • Predictable monthly cost
  • Experts who know your setup

Our Odoo Support & Maintenance Process

Every engagement follows our proven delivery framework:

  1. Analysis: Workshops to understand your processes, pain points and requirements.
  2. Configuration & development: Configure standard apps and build custom modules where needed.
  3. Data migration & testing: Import clean data and run user acceptance testing with your team.
  4. Go-live & support: Training, go-live assistance and continuous improvement after launch.

Technologies We Use

Odoo CommunityOdoo EnterpriseOdoo.shSelf-hosted OdooPythonPostgreSQL

Looking for the bigger picture? Explore our complete range of Odoo development services.

FAQ

Odoo Support & Maintenance: FAQs

Do you support Odoo systems implemented by another partner?

Yes. We start with a system audit to understand your setup and then provide ongoing support.

How quickly do you respond?

Response times depend on your plan and the priority of the issue, with critical issues handled as top priority.

What versions do you support?

We support Odoo versions 12 through 18, both Community and Enterprise.

Can unused hours roll over?

Yes, depending on the plan, unused hours can roll over to the following month.

Let’s discuss your Odoo support & maintenance project

Tell us about your requirements and our specialists will get back to you within 24 hours.